Return Policy

Return Policy

30-Day Money-Back Guarantee

At RadianceMax, your satisfaction is our priority. We stand behind the quality of our products and want you to shop with confidence.

If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

Eligibility for Returns

To qualify for a return:

  • Your return request must be submitted within 30 days of delivery.

  • The item must be returned in its original packaging whenever possible.

  • Proof of purchase is required.

  • The product must not be intentionally damaged or altered.

How to Start a Return

To initiate a return, please contact our support team at:

Email: radiancemaxofficial.com

Please include:

  • Your order number

  • Full name

  • Reason for return

Our team will provide return instructions and the appropriate return address.

Refunds

Once your return has been received and inspected, we will notify you regarding the status of your refund.

If approved, your refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will work quickly to resolve the issue.

Shipping Costs

Original shipping charges (if applicable) are non-refundable.

Customers may be responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Order Cancellations

Orders may be canceled before they are processed and shipped. Once an order has shipped, it must follow the standard return process outlined above.

Contact Us

If you have any questions regarding our Return Policy, please contact:

RadianceMax Support
Email: radiancemaxofficial.com

We are committed to making your experience with RadianceMax simple, transparent, and worry-free.