Return Policy
Return Policy
30-Day Money-Back Guarantee
At RadianceMax, your satisfaction is our priority. We stand behind the quality of our products and want you to shop with confidence.
If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.
Eligibility for Returns
To qualify for a return:
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Your return request must be submitted within 30 days of delivery.
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The item must be returned in its original packaging whenever possible.
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Proof of purchase is required.
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The product must not be intentionally damaged or altered.
How to Start a Return
To initiate a return, please contact our support team at:
Email: radiancemaxofficial.com
Please include:
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Your order number
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Full name
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Reason for return
Our team will provide return instructions and the appropriate return address.
Refunds
Once your return has been received and inspected, we will notify you regarding the status of your refund.
If approved, your refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
Damaged or Defective Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will work quickly to resolve the issue.
Shipping Costs
Original shipping charges (if applicable) are non-refundable.
Customers may be responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Order Cancellations
Orders may be canceled before they are processed and shipped. Once an order has shipped, it must follow the standard return process outlined above.
Contact Us
If you have any questions regarding our Return Policy, please contact:
RadianceMax Support
Email: radiancemaxofficial.com
We are committed to making your experience with RadianceMax simple, transparent, and worry-free.